Shipping Information:
Limited to the U.S. contiguous 48 States, Alaska, Hawaii & APO/FPO. Some items are not available for shipment to Alaska, Hawaii & APO/FPO locations due to size, weight, or other restrictions. APO/FPO shipping is provided through the United States Postal Service (USPS); please allow 4 to 6 weeks for delivery. No International shipments.
Delivery rates are based on order shipping best method by one of the following carriers: U.S. Postal Service (USPS), United Parcel Service (UPS) or Federal Express (FedEx). For most orders, please allow 3 to 7 business days for standard delivery. Weekends and Holidays will delay shipment. Shipping and handling charges are subject to change without notice.
Some Restrictions Apply:
1st, 2nd, & 3rd Day Air shipments must provide a street address as the carrier cannot deliver to a P.O. Box. Some items require an additional shipping charge due to size, weight, or quantity ordered. If you are purchasing items with additional shipping charges, these charges may not be reflected in the shipping total, but will be added to your order. Hazardous merchandise cannot be shipped by Air. A hazardous charge may be applied for ground shipping; please allow 4 to 6 weeks for delivery. Ground delivery may not be available in some areas. Please allow 1 to 2 weeks on orders shipping standard to Alaska and Hawaii. Refund, Returns and Cancellation Policies:
If the item was purchased online or through our catalog, you may return it to us within 30 days of purchase. Returns are subject to a 20% restocking fee. Only unopened and unused items may be returned for a full refund. No refunds or exchanges on sale, clearance, special or personalized orders, batteries, swimwear, lingerie or undergarments, cut materials, items not in their original packaging or that are missing parts or manuals. No returns on Compound, Recurve or Crossbows. Items not covered by the manufacturer's warranty may be returned with proof of purchase on an inspection basis only. Merchandise shipped in error by our shipping department may be returned for credit provided that the error is reported as soon as merchandise is received. Shipping and handling charges will not be refunded unless an error occurred on our part in the shipment of your order. Please include your order number, name, address and daytime phone number. Also include a brief letter explaining why you are returning the item and whether you would like a refund or an exchange for another item.Defective or warranty merchandise is repaired or replaced by the manufacturer. Merchandise must be returned directly to the respective manufacturer. We will supply you with the address, phone number and any assistance you may need. This allows the quickest turn-around for product replacement and direct problem determination and correction by the manufacturer. Special Orders:
Our goal is to satisfy all of your archery and bowhunting needs even if the item you're looking for is not featured in our catalog or on our web site. In order to assist you, we will make every effort to obtain the merchandise you are seeking. To make this process as easy as possible, please use the "contact us" link. Please provide as much information as possible. Once this information is received, you can expect to be contacted within 24-48 hours with availability and price. Due to manufacturer’s restrictions and/or requirements, we may not be able to fill all special order requests. |
